Whether you’re a quiet person or a loud talker, your conversational skills can enhance your social interactions. Breaking down the act of communication into its core components—tone, listening, language and silence—allows us to engage with more thought, understanding and consideration.
When it comes to conversation, it’s not just what we say but how we say it that matters. Our intonation can often be more reflective of our true intentions than the words we utter.
Words:Rachel Eva Lim, Amy Woodroffe, Annu Subramanian and Anne Fullerton
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